What is included in the price of your banner stands?
A complete bannerstand including graphic will ship with everything you need for your display. The rigged graphic on the chosen hardware along with a padded carry bag. The unit will ship to you in a cardboard shipping box
What materials are your banner stands made of?
90% of our graphics are printed on a very high quality polyester based media which produces excellent (very high) resolution and a nice satin non-glare surface, it's also very durable and will stay very flat over time. This media will produce a graphic with much more detail and sharpness than vinyl.
We also print on a smooth fabric which gives a rich slightly textured but still smooth surface that lays very flat and gives a very high end polished professional look to the finished display.
Please read the following carefully... We will NEVER print a retractable banner stand on vinyl of any type. Vinyl is designed for simple banners, and is a good choice for displays which will be frequently assembled and broken down, telescopic and tension dispalys. It is not a good choice for retractable banner stands. The two biggest problems with producing large format displays on vinyl are. It's not capable of producing the sharp detail (resolution) provided by higher quality medias, and the vertical edges of almost all vinyl graphics will curl as the ink and media cure to match enviornmental changes once set up.
What is the turnaround time for your products?
On most products standard turnaround time is a quick 2 days, from the time we have an approved order and a print ready file. Depending on workflow it may be less!! If your project is moved into production on a Monday before noon we will ship it out Wednesday afternoon by your chosen shipping method. Rush production and shipping is almost always available. We ship UPS from Jacksonville Florida.
What shipping methods do you use?
Our main carrier is UPS. We also have Fed Ex available. You may use your account number to ship as well.
Who does the layout of the banner?
Graphics can either be done through your own resource or through our graphic design department. We offer graphic design work for $65.00 per hour.
Can I get pictures off the Internet? Why or why not?
Not usually. Most pictures retrieved off the Internet are very small with low resolution. For best output, a high-resolution photo is suggested.
Can I make a “wall” out of the banners? Will the pictures connect?
No, the banners are not able to tile together. There is a 1.5-inch gap between units and posters
How do I place an order? Can you take an order over the phone?
We request filling out our provided. This gives our production group all the pertinent information needed to process your order correctly.
Do you accept credit cards?
Yes. We accept American Express, MasterCard, Visa and Discover
Where are you?
located?We are located in Jacksonville Florida. We have customers throughout the continental United States and Europe.
We will never sell, barter or in any way give away the data you provide on our web site to anyone, ever. The server is fully encrypted and all data is stored in the most secure enviornment available.
Do you ship outside the United States?
Yes. We ship anywhere.
Can I return items I purchase?
Of course! see our 100% satisfaction guarantee in the policies or terms links.
How do I contact your sales office?
By Phone: 877-248-7764
By email: firstname.lastname@example.org
What is a dye-sublimation printer?
A dye-sublimation printer (or dye-sub printer) is a computer printer which employs a printing process that uses heat to transfer dye to a medium such as a plastic card, printer paper, poster paper, or fabric. The process is usually to lay one color at a time using a ribbon that has color panels. Most dye-sublimation printers use CMYO colors which differs from the more recognized CMYK colors in that the black dye is eliminated in favor of a clear overcoating. This overcoating (which has numerous names depending on the manufacturer) is effectively a thin laminate which protects the print from discoloration from UV light and the air while also rendering the print water-resistant. Many consumer and professional dye-sublimation printers are designed and used for producing photographic prints.
Here are links to some of our friends in the industry